What point did normal friction among the group’s members turn into a more harmful form of conflict?

write 3 paragraphs about the following topics:

Some conflict throughout history has spread perniciously, as the cancer model might suggest. Have you personally experienced such enlargement of conflict in a group? If so, what factors do you believe contributed to the situation? At what point did normal friction among the group’s members turn into a more harmful form of conflict?

AND

Think of one of your ongoing relationships in which conflict plays a larger or more harmful part than you would prefer. Which conflict management strategies from this chapter are you willing to put into use in that relationship?